Postage & Delivery Information
All orders are shipped from our facility in the UK
For Postage/Shipping options and delivery times please see our heading under shipping information /shipping_information.html
Returns are accepted within 14 days of receipt, please call 0800 6125626 or e-mail firstname.lastname@example.org for a returns authorization number, and state whether you would like a refund, replacement or exchange. All returns for refund must be unworn, in perfect condition and in the original packaging.
Cancellations, all orders may be cancelled prior to postage, orders cancelled after item/s have been posted for delivery must be treated as per our returns policy above.
Opening an Account here at Ever Changing Fashion is entirely optional and you are always free to checkout as a guest, there are however advantages to opening an account which include the ability to view past orders, creating of a wish list and being among the first to be notified of new introductions and special offers.
Special Order items
Items marked on our website as "Special Order, Delayed Despatch" are products that we are temporarily out of stock on locally, these items will be ordered for you from our supplier and will ship separately from any in stock items you may have also ordered, Special order products are usually delivered within approx. 2-3 weeks from date of ordering, should there be any further delays we will notify you by e-mail, please note premium postage services are not available on Special Order products.
We are also happy to special order any item from the current Lindsay Phillips catalog, please note special orders containing sale items will incur a £5 handing fee.
We stand by the products we sell, should any of your Kameleon Jewellery or Jewelpop items become defective at any time we will happily replace that item free of charge, in the event the item is no longer available a substitute may be offered, Kameleon Watches are backed by a 2 year limited manufacturers warranty.
About Our Products
Ever Changing Fashion Ltd. is an authorized retailer for Kameleon Jewellery, Lindsay Phillips Switchflops and all brands we sell, all products shown on our website are brand new unless otherwise stated.
All Sterling Silver items sold by Ever Changing Fashion Ltd. comply with UK Hallmarking legislation, for full details on UK Hallmarking please see our Hallmarking page.